Suggested questions:

• Is the atmosphere warm and happy?
• Is the staff courteous, helpful and caring toward the residents?
• Is the office staff friendly and helpful in showing the facility?
• Is there a clean smell throughout the building?
• Do the residents seem content, clean and well groomed?
• Are the outside grounds well kept?
• Are there places for you to visit with your loved one other than their room?
• Is there a copy of the resident's rights available to visitors and residents?
• Are the call buttons convenient and easy to reach?
• Is the facility licensed to accept Medicaid?
• Are activities planned for each day of the week, including weekends?
• Are there activities for the inactive and bedridden residents?
• Are the residents offered worship services and other spiritual activities such as Bible studies and hymn sings?
• What are the staffing levels, do they have enough staff for the number of residents they are caring for?
• Is the dining room attractive and inviting?
• Are special dietary needs met?
• Is there a waiting list?
• Does the facility accept Alzheimer's residents?
• How does the home encourage family participation?

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